Hotel location was good, truly walkable from railway station, but directions would have been useful. Room was fine if a bit small and bathroom had no bath, only shower which is fine in summer. Light switch in bathroom truly impossible to find or turn on in dark.
A small selection of drinks in mini bar but absolutely no glasses. in room! None at all.
Pleasingly quiet rooms in busy Florence with air cond meant good nights sleep.
Staff generally helpful.
Good location for sight seeing.
we are experienced travellers and would say that with small but tasteful rooms, no bath, no room service except at breakfast no pool and no meals except breakfast, this is good 3 star not a 4 star hotel.